Empowering & Connecting

Ombudsman volunteers help to educate residents about their rights, empowering them to become more vocal in resolving their own complaints and concerns. Volunteers equip residents – and their families – to voice questions and concerns about care and services to the appropriate department or staff person who can investigate and work to resolve the issue. This is important for reducing the isolation and loneliness many residents feel who may have no one to speak on their behalf.

Join us as a volunteer to help seniors understand how to get the assistance they need and exercise their rights, or consider helping by making presentations, outreach activities, or follow-up. You will receive training and support from Pro Seniors’ staff. Hours are flexible and convenient.