Employment
Thank you for your interest in Pro Seniors! Our staff and volunteers are committed and passionate about helping older Ohioans maintain their independence and dignity.
About Pro Seniors: Founded in 1975, Pro Seniors’ mission is to help older Ohioans resolve legal and long-term care problems and fight Medicare fraud. Together Pro Seniors’ Legal, Long-Term Care Ombudsman and Senior Medicare Patrol teams empowered more than 19,000 older Ohio adults in 2025 though legal assistance, advocacy for long-term care residents, and outreach and education to prevent health care fraud. Pro Seniors’ in-house attorneys and Legal Helpline assisted over 7,900 older Ohioans. Pro Seniors made over 360 community education presentations, reaching over 34,000 seniors, their families, and caregivers, as well as the professionals who help older persons.
Please explore our volunteer opportunities to learn more about how Pro Seniors serves older Ohioans.
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Director of Operations & Administration
Learn more here: Full Job Posting
Position: Director of Operations & Administration
Location: Cincinnati, OH
Organization: Pro Seniors, Inc.
Employment Type: Full-Time, Exempt
About the Role: We’re seeking a Director of Operations & Administration to strengthen the internal systems that support our staff and programs. This role blends strategic operations leadership with hands-on administrative work in a lean team environment. You will coordinate organization-wide operational systems, office operations, compliance workflows, and process improvements—supporting program and department leaders without directing program strategy or IT systems.
Key Responsibilities:
Required
- 5+ years experience in operations, administration, or organizational infrastructure.
- Strong systems thinking, project management, and workflow improvement skills.
- Clear communication and cross-functional collaboration abilities.
- High professionalism, discretion, and organizational judgment.
- Ability to balance strategic projects with hands-on administrative work.
Preferred
- Nonprofit experience (40+ staff or multi-program).
- Grant compliance or audit documentation experience.
- Vendor or contract management experience.
- Comfort working in a hybrid environment.
To Apply: Submit your resume, cover letter, and three professional references to info@proseniors.org
Assistant Legal Helpline Director
Learn more here: Full Job Posting
Position: Assistant Legal Helpline Director
Location: Cincinnati, OH
Organization: Pro Seniors, Inc.
Employment Type: Full-Time, Exempt
About the Role: The Assistant Legal Helpline Director plays a key leadership role in supporting Pro Seniors’ Legal Helpline and Intake operations. This position works closely with the Legal Helpline Director to ensure high-quality, consistent client service; provides day‑to‑day supervision of intake staff; leads the development and organization of legal reference materials; and manages the Helpline Referral Attorney Panel (HRAP). This is an excellent opportunity for an attorney with strong leadership skills and a passion for helping bridge the justice gap for older adults.
Key Responsibilities:
- J.D. and active license to practice law in Ohio
- Supervisory or team lead experience in legal or high-volume advisory work.
- Experience with elder law, public benefits, housing, consumer rights, or related areas is preferred.
- Strong judgment, problem-solving abilities, and client-service orientation.
- Excellent written communication skills.
- Ability to partner effectively with IT and internal teams.
To Apply: Submit your resume, cover letter, and three professional references to info@proseniors.org
We are currently reviewing applications received for open positions. If you are being considered for an open position, you will be contacted.
Pro Seniors is an Equal Opportunity Employer and does not discriminate because of age, race, gender, religion, national origin, marital status, sexual orientation, gender identity or disability. We strive to create an environment welcoming to all individuals.
