
Care Plans & Their Role in Person-Centered Care
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January 22, 2025
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By Mary Day
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Many residents who enter nursing or assisted living homes have never heard of a care plan. The care plan is a formal document that outlines a resident's medical and personal care needs, treatments, as well as their preferences for things like food, activities, and religious practices. This document serves as a guide for the staff…
Read MoreHow to Ensure Fair Treatment If You’re Told to Move Out
If you live in a nursing home or assisted living facility and they say you must move out, they must provide a written notice to leave the facility. This is called an involuntary discharge. This happens frequently and is the most common complaint to the ombudsman's office. The nursing home can ask a resident to…
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Card Tricks: The evolution of Medicare card scams is more than magic.
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July 23, 2024
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By Senior Medicare Patrol
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By Jennifer Trussell, Fraud Prevention Consultant Medicare card scams have been a consistent fraud trend for decades. They have evolved from people offering “$50 for a copy of your red, white, and blue card” to robocallers telling beneficiaries their Medicare benefits might be shut off if they do not accept a new card. This article…
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How are robocallers getting your phone number?
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July 23, 2024
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By Senior Medicare Patrol
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Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my number in the first place? Sometimes robocalls are random. But sometimes, a company tries to trick you to get your…
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Pharmacy Owner Sentenced to Four Years
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July 23, 2024
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By Senior Medicare Patrol
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Nerik Ilyayev was sentenced to four years in prison for his involvement in a multimillion-dollar health care fraud scheme that targeted the Medicare and Medicaid programs and private insurance companies. Ilyayev owned and operated two different pharmacies and submitted millions of dollars in fraudulent claims to the government health care programs and private insurers. The…
Read MoreGone. Not Forgotten.
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December 29, 2022
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By Mary Day
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With heavy hearts we share the devastating news that Bob Vines, Managing Ombudsman, passed away on Thursday, December 22, at the age of 60. As his colleagues and friends, we are still absorbing this deep loss. Our thoughts are with Bob’s family, especially his daughters and grandchildren who were the center of his universe. Bob…
Read MoreFrom Shelter to Success: Mid-America Pension Rights Gets Results
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December 18, 2022
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By Mary Day
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Pro Seniors' Mid-America Pension Rights attorneys assist individuals of any age to access the pensions they are eligible to receive, often overcoming challenges that make this difficult. Following her recent divorce, "Joan", age 48, contacted Pro Seniors for help with obtaining a Qualified Domestic Relations Order (QDRO) to obtain pension benefits to support herself and…
Read MoreSenior Legal Helplines: Bridging the Justice Gap for Ohio Seniors
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December 16, 2022
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By Mary Day
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"We're pleased that Mike Walters, our Helpline Manager, is active in the National Association of Senior Legal Hotlines (NASLH) and has been selected to serve as Chair in 2023", says Dimity Orlet, executive director at Pro Seniors, "and we're grateful to Mike for investing his time and expertise in the important NASLH mission to promote…
Read MoreCelebrating National #ProBonoWeek
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October 25, 2022
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By Mary Day
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More than half of the 1,279 referrals made to panelists in 2021 were completed on a pro bono or reduced-fee basis! #BridgingTheJusticeGap
Read MoreHow to Explain Pro Seniors?
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October 06, 2022
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By Mary Day
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Have you ever tried to explain Pro Seniors' services & felt like you might be missing something? Please feel free to share this brief Pro Seniors overview presentation, which describes our range of services and includes red flags for scams, elder abuse and exploitation.
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