The Power of Collaboration: A Closer Look at Care Plans and Their Role in Person-Centered Care
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May 23, 2024
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By Mary Day
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Many residents who enter nursing or assisted living homes have never heard of a care plan. The care plan is a formal document that outlines a resident's medical and personal care needs, treatments, as well as their preferences for things like food, activities, and religious practices. This document serves as a guide for the staff…
Read MoreInspired by 2022 Seniors Who Rock!
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August 18, 2022
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By Mary Day
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In case you missed Seniors Who Rock 2022 on August 10, here is another chance to learn more about our honorees who inspired us with the words that motivate them to continue making a difference every day. Please support Pro Seniors with a gift in honor of our 2022 Seniors Who Rock Michael M. Kennedy…
Read MoreDid you miss the Fraud Forum?
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April 27, 2022
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By Mary Day
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If you missed the Consumer Protection Fraud Forum in March, you can listen to the podcast: 2022 Medicare Fraud Forum. Listen to our panel of experts, including representatives from: Office of the Ohio Attorney General, Federal Trade Commission (FTC), Federal Bureau of Investigation (FBI), Ohio Department of Insurance, Social Security Administration and more! Learn more…
Read More1/31/2022: Marvin Wilson day
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February 01, 2022
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By Mary Day
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On Monday, 1/31/2022 we celebrated Marvin Wilson's 25 years of service as an advocate, as he retires from Pro Seniors. Mayor Aftab Pureval proclaimed today #MarvinWilsonDay for his dedication and tireless advocacy for nursing home residents in the City of Cincinnati. #ThankYou #Congratulations #Celebrate #Advocate #Serve Enjoy our brief video
Read MoreCelebrating An Exceptional Volunteer
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December 27, 2021
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By Mary Day
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In this Holiday season Pro Seniors would like to express our gratitude to Louise, and to all the other wonderful volunteers who selflessly give their time to help Ohio seniors…
Read More10-Digit Dialing in Ohio
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October 13, 2021
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By Mary Day
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There will be a new dialing procedure for areas of the Ohio that use 7-digit dialing and 988 is used as the first three numbers in seven-digit phone numbers. To complete all local calls, consumers will need to dial their area code + telephone number. This applies to all area codes where local calls are…
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2020 Annual Report
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September 23, 2021
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By Mary Day
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Pro Seniors has released our 2020 Annual Report - we're proud of our results and impact for Ohio seniors! Ohio Seniors continue to need help - with legal issues, long-term care concerns, and to prevent Medicare fraud. As responsible stewards of the financial support we receive, we continue to increase our transparency for our accountability…
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Are You Building a Family Council?
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August 31, 2021
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By Mary Day
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Family Councils are an effective way to address issues in nursing homes that are important to residents and families. Federal law protects the right to form a council and to run it independently of the facility. Regulations require the facility to give weight and consideration to all family council recommendations. The facility must provide families…
Read MoreMake a Difference! Register now!
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April 23, 2021
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By Mary Day
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Apply now to join the ombudsman volunteer team and make a difference in the lives of long-term care nursing and assisted living home residents. When: Monday May 24 and Wednesday May 26 Time: 9:00 am – 4:30 pm Two intense days, packed with vital content to become a certified ombudsman associate. Training will be live…
Read MoreAvoid Covid Vaccine Scams
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January 22, 2021
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By Mary Day
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Don't fall victim to a Covid-19 vaccine scam! Fraudsters are preying on people eager for hard-to-get coronavirus vaccinations. Scams include taking money in exchange for phony vaccine reservations, a Craigslist ad for the vaccine, telephone offers of home delivery, and text messages to set up an appointment for a vaccination. A top official at the…
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Card Tricks: The evolution of Medicare card scams is more than magic.
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July 23, 2024
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By Senior Medicare Patrol
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By Jennifer Trussell, Fraud Prevention Consultant Medicare card scams have been a consistent fraud trend for decades. They have evolved from people offering “$50 for a copy of your red, white, and blue card” to robocallers telling beneficiaries their Medicare benefits might be shut off if they do not accept a new card. This article…
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How are robocallers getting your phone number?
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July 23, 2024
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By Senior Medicare Patrol
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Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my number in the first place? Sometimes robocalls are random. But sometimes, a company tries to trick you to get your…
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Pharmacy Owner Sentenced to Four Years
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July 23, 2024
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By Senior Medicare Patrol
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Nerik Ilyayev was sentenced to four years in prison for his involvement in a multimillion-dollar health care fraud scheme that targeted the Medicare and Medicaid programs and private insurance companies. Ilyayev owned and operated two different pharmacies and submitted millions of dollars in fraudulent claims to the government health care programs and private insurers. The…
Read MoreThe Importance of Advocacy: How to Ensure Fair Treatment When You’re Told to Move Out
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May 08, 2024
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By Mary Day
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If you live in a nursing home or assisted living facility and they say you must move out, they must provide a written notice to leave the facility. This is called an involuntary discharge. This happens frequently and is the most common complaint to the ombudsman's office. The nursing home can ask a resident to…
Read MoreGone. Not Forgotten.
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December 29, 2022
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By Mary Day
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With heavy hearts we share the devastating news that Bob Vines, Managing Ombudsman, passed away on Thursday, December 22, at the age of 60. As his colleagues and friends, we are still absorbing this deep loss. Our thoughts are with Bob’s family, especially his daughters and grandchildren who were the center of his universe. Bob…
Read MoreFrom Shelter to Success: Mid-America Pension Rights Gets Results
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December 18, 2022
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By Mary Day
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Pro Seniors' Mid-America Pension Rights attorneys assist individuals of any age to access the pensions they are eligible to receive, often overcoming challenges that make this difficult. Following her recent divorce, "Joan", age 48, contacted Pro Seniors for help with obtaining a Qualified Domestic Relations Order (QDRO) to obtain pension benefits to support herself and…
Read MoreSenior Legal Helplines: Bridging the Justice Gap for Ohio Seniors
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December 16, 2022
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By Mary Day
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"We're pleased that Mike Walters, our Helpline Manager, is active in the National Association of Senior Legal Hotlines (NASLH) and has been selected to serve as Chair in 2023", says Dimity Orlet, executive director at Pro Seniors, "and we're grateful to Mike for investing his time and expertise in the important NASLH mission to promote…
Read MoreCelebrating National #ProBonoWeek
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October 25, 2022
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By Mary Day
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More than half of the 1,279 referrals made to panelists in 2021 were completed on a pro bono or reduced-fee basis! #BridgingTheJusticeGap
Read MoreHow to Explain Pro Seniors?
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October 06, 2022
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By Mary Day
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Have you ever tried to explain Pro Seniors' services & felt like you might be missing something? Please feel free to share this brief Pro Seniors overview presentation, which describes our range of services and includes red flags for scams, elder abuse and exploitation.
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